Data and Privacy Policy

When you visit our website, request a quote, or interact with our services, we may collect the following information:

Your name and contact details
Business name and industry information
Project or service inquiries

For visitors to our website we collect cookies, and data to inform marking and sales practices. These details may include:

Location data
Computer or network details (such as IP address)
Website interactions and usage patterns

Billing and purchase details (where applicable) may be requested by a sales representative or finance team when the client has agreed to move forward with a product or service. You will not be invoiced outside of the scope of what has been quoted or discussed with a Vortex representative.

We collect data and information to:

Provide and improve products and services
Communicate with clients and respond to inquiries
Improve our services, website functionality, and customer experience
Support marketing and business development efforts
Improve advertising through location targeting.

To streamline operations, improved customer insights and engagement, we may share your data with:

HubSpot
Google Ads
WordPress

We do not sell your personal data to third party agencies.

Sharing personal information is voluntary, but if you choose not to provide key details (i.e. contact information), we may be unable to process inquiries or project requests effectively.

We safeguard your information by:

Storing data in a secure, controlled database
Restricting access of information to authorised staff members only

You can request access to the information we hold about you or ask for corrections of inaccurate data if necessary.

Vortex Engineering LTD Privacy and Data Policy